F.A.Q.

Just the Print:  With this choice you receive an un-mounted, un-framed print. The print is an archival pigment print (giclée) typically on a heavy weight fine-art matte paper.  The paper used is the industry standard, Hahnemühle Photo Rag. The 'Seeing Red' series is printed on Hahnemühle Photo Rag Baryta, a 100% cotton paper having a coating with a slight sheen that better reproduces the color red.

Framed: This is a giclée fine-art print float mounted (a narrow gap between the edge of the print and the frame) in a walnut shadow box frame with museum-grade anti-reflective, UV protective plexiglass. It is ready to hang.

Acrylic: These prints are made on high-grade glossy photo paper, face-mounted to 1/8" thick digital grade acrylic, and rear-mounted to dibond. They have a float aluminum cleat subframe and are ready to hang.

Multi-Panels: Two prints are face-mounted flush (no white borders) to 1/4" thick digital grade acrylic with a diamond polished edge and rear-mounted to dibond. These also have a float aluminum cleat subframe. and are ready to hang. Panels are meant to be hung with a several inch gap between them. Designed mostly for commercial use. This choice is not available for all collections.

The Print-Only (just the print) and framed prints are limited editions based on size. The larger the image the lower the edition number. The smallest size are in editions of 50, the largest are in editions of 5. This means that once that number for that size is sold out there will be no more of that size printed. Prints have the artist's signature in the lower right corner.

The acrylic prints are by nature of the process not printed on fine-art paper; these are not editioned.

Shipping typically takes 14-21 days in the U.S. and Canada. Print only and Framed Prints ship from New York City. Acrylic Prints ship from Seattle, Washington. The large multi-panel acrylic prints may take longer.

U.S. and Canada purchases ship FREE!

International shipping is only available for Prints Only. International destinations will charged a shipping fee based on the location involved.

We want you to be happy with your purchase, so prints can be returned within 30 days of receipt, no questions asked. You can ship your prints back at your own expense, and a full refund will be provided once we receive the returned print.

If a print arrives to you damaged, please contact us at support@susanbowenphoto.com. Confirmed damage will result in free replacement or 100% of your money back.

We do not offer exchanges.